We have a Jira Service Management product, we don't really need it to use. If I set the tariff plan to "Free", will the restriction on adding users work? Or is it easier to remove this product altogether?
@Hi@Ivan Andrieiev
You can navigate to Administration-> Subscription and request to remove JSM. It’s free for up to 3 agents, after that Atlassian will upgrade to standard and charge.
cheers,
Alex
Hi @Ivan Andrieiev
You should be able to set it to Free. Are you concerned that other Admins will add users to the product?
@John Funk Yes, because sometimes our actions are not coordinated and there may be a purely mechanical error. Will the atlasian administration automatically change the tariff plan if there are more than 3 people there?
No, I believe it will just not let you add more users - including regular Jira users, if there are already 3 JSM users.
Are you sure on 100 %?
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