Why are my checkbox field options not mutually exclusive?

Phil Bustin

After adding Checked and Unchecked options to a custom checkbox field, wondering why the options aren't mutually exclusive, and posting that question to the Community (this post), I realized that the field should not have options.  In a different app, checkboxes are binary fields, but I that is not the case in Jira. 

I switched to a radio button, and added one option, so that the button behaves like a binary checkbox--IF I can hide the built-in None option.  Can that be done?

Bill Sheboy

Hi @Phil Bustin 

Would you please clarify what you are asking/observing?  Thanks!

Checkboxes are normally zero-to-many selections, and Radio Button options are one-and-only-one selections, which matches the custom fields that can be added to Jira: https://confluence.atlassian.com/adminjiracloud/custom-fields-types-in-company-managed-projects-972327807.html

For company-managed projects, there is a known problem for custom field, radio buttons which are configured as required with a default value, as they still show a "none" option when they should not: https://jira.atlassian.com/browse/JRACLOUD-75541

Kind regards,
Bill