Get notification on new Issue on sprint or Product Backlog

Question

Hi,

is it possible to get a notification when a new Issue is created on the sprint or Product Backlog?

Thanks,

Jos

Yanty Ghani [ServiceRocket] · Answer

Hi @Jos Pellegrom ,

Perhaps you can use automation to send email notification when an issue is added to a sprint. For example, this is an automation when the issue is added to an active sprint:

You can remove the condition "If issue matches JQL" if you want the email notification when the issue is added to a sprint.

Hope that helps.