Required field validator on create transition doesn't work

Simone Kaden

Hello everyone,

i want to add a validator on the create transition of a workflow. For a request type a few fields should be marked as required when creating a request from the jira backlog (not the portal) no matter how i am configuring it it just won't work.

Everytime I am testing the validator while configuring it with existing issues it works. but when a new issue is created it just won't.

i have tried writing my own script via jmwe:

!(!!issue.customfield_10010 && issue.customfield_10010.requestType.id == '325' &&
(issue.customfield_10424 == null || issue.customfield_10414 == null || (! issue.customfield_10004 || ! issue.customfield_10004.value) || (! issue.customfield_10162 || ! issue.customfield_10162.value))
)

and I tried to add a validator for every single field (screenshot) nothing worked.

Can anybody help me?

 

Best regards

Simone

Nic Brough -Adaptavist-

The obvious question is "why not make the fields mandatory in the field configuration"?  This shouldn't affect the requests as field config is for issues, not requests.

Ignoring that, I can do a bit of explanation, but not help a lot.  Validators check that data is set before allowing a transition.  They have that data when transitioning issues, but when creating issues, they don't actually have anything.  The expression in your code works with data current;y on the issue and how it changes, but there is nothing there when you are creating an issue!

Your code needs to be looking at the entered data, not the data on the issue (that isn't yet there).  I do not know if JMWE has a way to do that.