Unable to log time

Saurabh Vibhute

I am unable to log time to ticket created by myself.

I created a ticket after getting access to project by admin. I am able to change status and options from details and more fields.

Still, I don't see option to add log time. I also tried it from timesheet screen. After selecting same ticket, it becomes red and "log time" remains disabled even after filling all fields.

I am also unable add log time to other tickets belongs to same project.

Please help me with the issue and guide me to get proper access from admin.

Fabio Racobaldo _Catworkx_

Hi @Saurabh Vibhute ,

probably you have not enough grants on the related project permission scheme.

Please take a look to the following guide https://support.atlassian.com/jira-cloud-administration/docs/permissions-for-company-managed-projects/ in particular you need :

• Work on issues : log time to a ticket
• Transition issues : execute transitions
• Edit issue : edit issue fields

Hope this helps,

Fabio