nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Retrieval of previous issue status

Alex Shirokov

Hi Experts,

I created a simple rule that leads to an action to send an email.

A requirement is to show "status from" to "status to".

I have no issue retrieving status "TO" BUT an issue getting status "from".

I tried everything but... no success!

Any suggestions? Thank you in advance

Accepted answers

Bill Sheboy

Hi @Alex Shirokov

Please take a look at the documentation of the {{changelog}} smart value to learn how to do this: https://support.atlassian.com/cloud-automation/docs/jira-smart-values-issues/#--changelog--

Also, I recommend reading over the smart values and examples on that page; there is a lot of good information to help learn how to solve problems with rules.

Kind regards,
Bill

All comments

Trudy P Claspill

Please show the details of your rule and tell us the details of what you have tried that has not worked.

Bill Sheboy

Hi @Alex Shirokov

Please take a look at the documentation of the {{changelog}} smart value to learn how to do this: https://support.atlassian.com/cloud-automation/docs/jira-smart-values-issues/#--changelog--

Also, I recommend reading over the smart values and examples on that page; there is a lot of good information to help learn how to solve problems with rules.

Kind regards,
Bill

Alex S__uywwze

Thank you very much for your answer!!

Alex Shirokov

Trudy thank you very much! I solved the issue.

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