Greetings everyone! We are currently looking for an app that integrates Slack with JSM with the following requirements: * Auto-create JSM tickets when a new message is added to a specific Slack channel * Synch comments from Slack to JSM and vice-versa * Create JSM tickets from adding an emoji to a Slack message * Display a form in Slack based on configuration that will then create a ticket in JSM * Any other cool features We currently use Helpdesk+ to integrate JSM with Slack but are looking for competitive options and the community's feedback. Thanks! Gabriel

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What app do you use for Slack/Jira Service Management integration?

Gabriel_dbm4c3

Greetings everyone!

We are currently looking for an app that integrates Slack with JSM with the following requirements:

Auto-create JSM tickets when a new message is added to a specific Slack channel
Synch comments from Slack to JSM and vice-versa
Create JSM tickets from adding an emoji to a Slack message
Display a form in Slack based on configuration that will then create a ticket in JSM
Any other cool features