How can I display the issues linked under an Epic in Tempo Timesheet hierarchically?

Question

Hello,

I have some users who would like to display all issues hierarchically under the linked Epic in the Tempo Timesheet view (under "My work").

Currently I have tried the following settings:

* Created a filter over all the issues from their task area (this already exist due to a board). I have selected this under "Show Issue Lists"
* Group by "1. Project", "2. Epic", "3. Issue", "4. Sub-task"

But all issues are only listed below each other. There are no links visible (see screenshot).

In addition, the tasks associated with an epic are not listed directly under the epic but arbitrarily elsewhere (see screenshot: the Change [green icon] and the subtasks are not linked under the epic "Support").

How is it possible that all issues under an Epic are listed directly below it (preferably indented)? This should also work for the issues and their subtasks.

I am looking forward to your help. Many thanks in advance.

Yours sincerely,

Anna

Anna Deutrich · Answer

Hi @Clark Everson

thank you for your reply and this helpful information.

I have created a request directly with Tempo Support and will report back here when I have received an answer.

Regards,

Anna

Clark Everson · Answer

Hi @Anna Deutrich

There are some community members who work with Tempo but they may or may not see this request. Usually for third party apps it is best to reach out to the vendor directly.

You can submit a request here https://tempo-io.atlassian.net/servicedesk/customer/portal/6/user/login?destination=portal%2F6

Once they respond please share the answer back here for other users!

best,

Clark