System-->Outgoing Email is empty

Eric_pb3nmk

When clicking on the Outgoing Email option it is empty. The only thing it shows is "Enabled". To the far right is a "Disable" button.

I don't see anywhere that I can setup the SMTP server. This is the free version, but it states that the free version also sends emails (up to 100/day)

Can someone let me know the steps  to define the SMTP server. I even read the "

Configuring JIRA's SMTP mail server to send notifications", but nothing comes up allowing me to set things up at all.

Sreenivasaraju P

Hi @Eric ,

Welcome to the community. 

 

As per my knowledge , Atlassian Cloud comes with an internal SMTP server. you can't configure SMTP server. 

There is a open request with atlassian 

https://jira.atlassian.com/browse/JRACLOUD-62125

 

https://confluence.atlassian.com/adminjiraserver072/restricted-functions-in-jira-cloud-applications-828787658.html

 

https://support.atlassian.com/jira-cloud-administration/docs/configure-jira-cloud-to-send-emails-on-behalf-of-your-domain/