How to make tickets Log work chargeable and non chargeable

Question

Hello Folks,

We are using Jira Service Management (Cloud) version. Our agents log the work in the tickets.

Is there a way in Jira to set certain log works are chargeable?

Or is there any App which can help us achieve this?

Thanks in advance,
Anwar Shaikh

robert Mugabuhamye · Accepted Answer

hello @Anwar ,

By default you wont be able to do that, but apps like tempo - timesheet can help

https://help.tempo.io/cloud/en/tempo-timesheets/get-started-with-tempo-timesheets/track-billable-hours-for-invoicing.html#:~:text=Tempo%20Timesheets%20is%20the%20ideal,can%20be%20used%20for%20invoicing.