Is there a video tutorial for end users who are just starting to use IT Service Management? The link to video 'watch=-ofDjHKliNI' is not available anymore. Thank you.
Welcome to the community. You can take a look at the following free courses offered by Atlassian University -
https://university.atlassian.com/student/activity/919466-introduction-to-itsm-course-description?sid=255a4863-ab35-4926-bea4-f1349a605db3&sid_i=5
https://university.atlassian.com/student/path/968311-jira-service-management-fundamentals?sid=12e2bbde-d619-4054-b0e9-081599496040&sid_i=2
Hope this helps.
Best, Joseph Chung Yin
Jira/JSM Functional Lead, Global Infrastructure Applications Team
Viasat Inc.
Thank you Joseph
Excellent. Please click on Accept Answer when you have a chance.
Best, Joseph
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