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lost of project access for all users

Jardel Baldo

All users have lost access to the project and no boards are showing anymore.

Could anyone tell the reason?

Accepted answers

Jack Brickey

Hi @Jardel Baldo ,

If everyone is experiencing this and the permissions are such that the users should have access then I would raise an issue with Atlassian Support. With that said you indicate loss of access to boards, what about the issues themselves? What about other projects?

All comments

Jack Brickey

Hi @Jardel Baldo ,

Jardel Baldo

Thanks @Jack Brickey

But I can only consult the Community, because I use the Free version of Jira Service Management.
Is there any other support channel that I can activate besides https://support.atlassian.com/contact/#/

Jack Brickey

Ah yes I see that now. Certainly the Community can be helpful. Can you share more info on your situation?

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