I creat automation my task is when ticket is developed status cross the due date priority change ts

Question

I creat automation when ticket will be in developed status cross the due date priority change to highest how to implement this rule

Bill Sheboy · Answer

Hi @Jogibabu Merugumala

Adding on to John's question, do you mean...

When an issue is in the Developed status,
And {{now}} is past the issue's Due Date,
Then change the Priority to Highest.

Kind regards,
Bill

John Funk · Answer

Hi Jogibabu,

I am not exactly following the question. Can you have a more detailed use case?