Issue appears in the sprint when I create it using the create button at the top of the page, but does not appear in the sprint when I create and issue using the button at the bottom of the sprint group.
Will have to check what version our Jira is.
Welcome to the Atlassian Community!
Generally, you should not be creating issues straight into an active sprint (or even a future one). As work arrives, it should go into the backlog, get refined, and then be compared with the rest of the backlog when the team are selecting what needs to go into the next sprint.
Is that not what you are doing? I have to ask why are you trying to create issues directly in a sprint? What is the reason for doing it?
(Your version of Jira doesn't matter for this question, you've said "Cloud" in the tags, so we know it's "latest")
If you create the ticket from the sprint, make sure that you are adding the created issue in the current active sprint by selecting the appropriate value in sprint field drop down. If you don't select the sprint, issue will go and sit in backlog.
It is added to the sprint when I created it. It didn't appear in either the backlog or the sprint.
The project was set up as a sprint when it should be kanban. Also, it doesn't make sense that one button creates it directly into the sprint and one button doesn't.
When you use "create issue" in general, it will only put an issue into a sprint if you explicitly fill in the sprint field during creation. The buttons are not doing the sprint allocations, you are.
Yes, I put filled up the sprint field in both situations What now?
We're having the same issue for several months now. Adding a card to a future sprint used to work fine, but now the card is always added to the bottom of the backlog and we have to drag it to the correct sprint. (Please assume we have a good reason for using this feature that used to work.)
Im having the same issue! Is this a feature or a bug?
It looks like you're new here. Sign in or register to get started.
