Wanted to check how to add the tentaive start date based on creation month

Question

Hi Team,

We are looking for a automation where we can add TSD date based on ticket creation month.

Example: If the ticket is getting created in first quarter (Jan, feb, march-2022) automatically the Tentative start date should be (1st-April2022 ) similarly ticket is getting created in second quarter(Apr, may , June) The TSD should be (1-July-2022) etc.

Thanks in advance!!

Eric_nrqbhg · Accepted Answer

Hi @Janaki.R

Perhaps something like this might work?

In the example above, I'm setting the duedate field, you'll need to replace this with whatever date field you want set.

Finally, you need to add 2 more else if blocks for the remaining 2 quarters.

Hope that helps.

Eric