Ticket should be seen only by the approver and no one else in the project.

Question

Hi All,

I am new to JIRA, I am currently working on Jira Software Standard and I just wanted to ask how the newly created tickets can be seen only by the approver and no one else in the project and this should be automatically?

Thank you in advance.

Kind Regards,

James

John Funk · Answer

H James - Welcome to the Atlassian Community!

Yes, you can accomplish that by using Issue Level Security. You can learn more about that here:

https://confluence.atlassian.com/adminjiracloud/configuring-issue-level-security-776636711.html