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Triggers in workflow

Roi Shamir

Hi,

My organization has several DEV teams, and only part of them are using bitbucket.

If I will create a trigger in the workflow (from pull request --> merge for example) the teams that don't use bitbucket will be able to move items from pull request status to merged manually? or I need to create two different transitions?

Accepted answers

Craig Nodwell_7eve9b

Hi @Roi Shamir welcome to the community.
The manual trigger will still be available, you don't need two transitions.

All comments

Craig Nodwell_7eve9b

Hi @Roi Shamir welcome to the community.
The manual trigger will still be available, you don't need two transitions.

Fabio Racobaldo _Catworkx_

Hi @Roi Shamir ,

welocome to the Atlassian community!

Here a complete guide for workflow triggers https://support.atlassian.com/jira-cloud-administration/docs/configure-workflow-triggers/

User mapping from the development tools to Jira

The following process describes how a development tool user is mapped to a Jira user for workflow triggers. It applies to all events, however each development tool uses a different email address and username for the mapping (see the bullet point following the process description below).

Process: The user initiating the event in the development tool is mapped to a Jira user by matching the email address, then the username, i.e.
- Single Jira user with a matching email address — Transition the issue as the Jira user.
- No Jira users with a matching email address — Transition the issue as an anonymous user.
- Multiple users with a matching email address in Jira — Try to find a matching username in that group of users. If there is a Jira user with a matching username, transition the issue as the Jira user. If there is no matching username, transition the issue as an anonymous user.

Hope this helps,

Fabio

Roi Shamir

Thank you

Roi Shamir

Thanks

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