Hi community!
I'm the admin of the Jira service management ( cloud free) tier, yet with limited dashboard " No active sprint or backlog. even worse for my teammates they have no access whatsoever to the platform, and this for 3 days in a row.
Hi @mohammed.ziouani , welcome to the Atlassian Community!
Are you using a scrum board for Jira Service Management (JSM)?
Do you have access yourself?
Hi @Dave Mathijs ,
I cannot create a scrum board or retrieve the one i used to have.
Also backlog option is no longer listed in the left bar menu (i used to have it before).
Based on the error message in your screenshot, I suggest to submit a support request with Atlassian.
Thank you, i'll try this route.
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