How can I restrict users to see only filtered issues of a board?

Question

I'm creating a project for a multinational company and the client has required that every end market can only see its own tickets.

I've created a set of filters, but it doesn't seem possible to restrict the user to see only the issues under one filter.. or is there something I'm missing?

I really don't want to end up with 12 different boards

I'll really appreciate any help!

Nic Brough -Adaptavist- · Accepted Answer

Not really missing anything, no, you have to work quite hard to hide issues based on the reporter.

What you need is an "issue type security scheme" - this will enable you to hide issues completely from users.  So you can use one filter and have users only see what you want.  See https://confluence.atlassian.com/adminjiraserver071/configuring-issue-level-security-802592414.html