Can Jira Service Management host files for customers?

Chris Bakkom

I am attempting to distribute software (executable files) to our customers.

 

Does Jira Service Management have the ability to host files (upwards of 300MB) as a distribution mechanism for our customers? Is there another service that Atlassian offers that can achieve this? Or will I need to find another mechanism for distributing software?

Brant Schroeder

@Chris Bakkom if you are trying to create a page that they could just go to and download the app you would need Confluence and create a knowledge base article that you could attach it to.  Confluence by default is limited to 100MB this can be changed https://support.atlassian.com/confluence-cloud/docs/configure-attachment-size/

If you want to make that article  really easy to find then you could use refined app to change up your portal.

You could always distribute as an attachment on a request.  Jira allows for up to 1gig by default on its attachments.