Hide a help center portal icon

Question

I would like to hide a portal icon on the central help page, so the client would only access it via the sent link.

Joseph Chung Yin · Answer

@Douglas Hugo -

Hi Douglas:

Are you referring to the "Recently used forms" section in the portal?  If so, I don't believe you can hide it via portal configuration.  I would recommend you to reach out to Atlassian Support Team for assistance (https://support.atlassian.com).

I will be interested on what the team have to say about your ask.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

Douglas Hugo · Answer

For example, I need to hide this icon that is marked and send its access via link.

Douglas Hugo · Answer