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Cannot make a filter working

Fabien Frances

Hello,

Here is my filter:

project = "XWZ" AND labels not in ("[OXO]-Onboarding")

and it shows nothing and no error

if I change the filter to be

project = "XWZ" AND labels in ("[OXO]-Onboarding")

Then it shows every issue with this labels

Thank in advance for your help

Kind regards

Accepted answers

Sreenivasaraju P

Hi @Fabien Frances ,

Can you please check do you have tickets with any other label.

project = "XWZ" AND labels not in ("[OXO]-Onboarding") - this query will list the tickets with label only (other than "[OXO]-Onboarding"). It won't list the ticket with no label.

All comments

Sreenivasaraju P

Hi @Fabien Frances ,

Can you please check do you have tickets with any other label.

project = "XWZ" AND labels not in ("[OXO]-Onboarding") - this query will list the tickets with label only (other than "[OXO]-Onboarding"). It won't list the ticket with no label.

Fabien Frances

Ok got you, if there is no label it won't show.

Then if I put

project = "XWZ" AND labels != "[OXO]-Onboarding"

Still not showing.

What I am looking is to show all issues that have not this label basically.

Thanks

Sreenivasaraju P

Please try with below query

project = XWZ AND (labels != "[OXO]-Onboarding" or labels is EMPTY )

Fabien Frances

That works!!

Thanks for your help, greatly appreciated!

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