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Can I make Jira Cloud send notification emails for comment edits?

eirens

Is there a setting for this?

If someone edits a comment, I want emails to go to sensible users about the change. Just like an edit to Description or Summary would.

If not, is there a Jira issue for adding this as a feature in the Jira Cloud Atlassian Jira instance?

Accepted answers

All comments

Jack Brickey

In CMP projects, yes there is a notification option for Comment edited as well as deleted.

project settings > notifications

Alberto Salvante

Hi Eirens,

you can do it using Automation.

TRIGGER --> Issue comment edited

ACTION --> Send Email

Screenshot 2022-05-04 at 22.47.54.png

Hope it helps. Reach out with any questions.

Best,
Alberto

Jack Brickey

But why use Automation?

eirens

What is a Jira CMP project?

eirens

This strikes me as something that Jira Cloud should offer as a built-in setting. Is there a Jira issue for it so I can go vote for it?

Jack Brickey

Company Managed Projects vs Team Managed Project. You can find out which project you are using by looking in the bottom left-hand corner.

Jack Brickey

It is built in for CMP. I am unsure about TMP. I would need to test it out.

Irina Pozdnyakova_tbsk5y

Hey, @Alberto Salvante I try to use your method, but I stuck with email body. I want to add something like {{previous.comment} -> {{last.comment}} to mention edits but everything I did not working for me.

Irina Pozdnyakova_tbsk5y

I use this

{{#comment}}
Comment edited by {{author.displayName}} at: {{updated.format("dd/MM/yyyy")}}
New comment: {{body}}
{{/}}

as email body but it don't show me previous comment (before editing)

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