Hello everyone!
We are currently copying all incoming support messages via the automation from the JSM into the Jira Software. Most of the time, the added pictures will be embedded into the message itself. Those screenshots seem not to work, and I don't know why.

(It just says "Hello all, Datev Cloud isn't working. Here is the error message:"
"Preview not avaiable")
Is there any way to send embed screenshots as an attachment into the Jira Software? I didn't find an option for it, sadly. Other ways to get it to work are greatly appreciated aswell.
I would gladly accept any help or ideas you might have!