I've stopped receiving email notifications when team members tag me, not sure how to get it back?

Question

I normally get notifications on all messages and tags that go through the system - being the manager it's fairly essential for my job. Last few days it's disappeared and I get nothing. Anyone know how to solve this?

Fabian Lim · Answer

Hi @Sue Race

First check your profile and ensure that your notification settings are enabled.

If you are good, you may want to contact the project administrator and sys admin to ensure that the notification scheme has not been modified.  It's also possible that someone removed you from a specific role that is supposed to get the notifications.

Cheers