Automation to add the reporter from manager field

A A Ron Geister _Trundl_

I have been trying to add the reporter based on the manager field after the creation of a ticket. 

Testing this running a manual triggered automation. 

in the reporter field I used:

{{Manager.customfieldID}} But this didn't work and I tried to use {{issue.Manager.customerfieldID}} 

What am I missing here. Do I need to add a string?

As of now it runs the automation but adds(Anonymous) to the reporter.

Garrett McCreery

Hi Aaron.

If you can use this url (along with a chrome plug in called JSONVue, or any other JSON viewer) you can see what smart value you should use. (replace your instance name and issue key). I use this all the time when I am creating/using smart values.

https://{your instance name}/rest/api/2/issue/{issue key}?expand=names

In the screen shot below, I am looking for the status text of the issue that I am on (DVS-21). When using JsonVue plugin, I can roll over the value and it displays the full path to the smart value in the bottom left hand corner (fields.status.name). So my smart value would be {{issue.fields.status.name}}. If you can't get JsonVu, use another Json viewer and collapse and expand the tree and walk down the dotted path (fields -> status -> name).