nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Chain Link JIRA tickets

Geth z

Hi,

We use JIRA to log customer issues. If a ticket is similar to a previous, we link that ticket by relates to.

Is it possible to cascade these links? For example ticket A, is set to relates to ticket B.

A new ticket C is created. I link this to ticket B, but I also have to manually define the link to ticket A. How do I set it so that by link C -> B it automatically links C -> A as well?

Thanks in Advance.

Accepted answers

Gaurav_0av1h6

Hello @Geth z

Welcome to the community!!

In order to create a link between Ticket C and A as well, we can leverage Automation.

Do we need to link all issues linked to Ticket B to the newly linked Ticket C or do we want to restrict this to a particular link type? This will help in setting up the Automation.

Hope this helps.

-- GG

All comments

Gaurav_0av1h6

Hello @Geth z

Welcome to the community!!

In order to create a link between Ticket C and A as well, we can leverage Automation.

Do we need to link all issues linked to Ticket B to the newly linked Ticket C or do we want to restrict this to a particular link type? This will help in setting up the Automation.

Hope this helps.

-- GG

Lalithesh

Hi @Gaurav

I have the same requirement. Tickets A and B are linked and if any ticket is linked to ticket C, it should be linked to Ticket A as well. Could you please help me with this?

Thanks in advance!

Gaurav_0av1h6

Hello @Lalithesh

As I understand, the Ticket A is linked to Ticket B, and now if Ticket C is linked to Ticket B, it should be linked to Ticket A. Also, all of the existing tickets linked to Ticket C should be linked to Ticket A as well.

Kindly confirm is this is the expected functionality that is required.

--GG

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

jira

cloud

jira-cloud