Hide subtasks on a Kanban board

Question

I have a Kanban board setup for business issues and a few of those issues have subtasks. I've tried using the quick filters to hide subtasks from showing but it's not working. I used the below quick filter.

project = "My project " AND issuetype != Subtask

It's the first filter in the list. If I run that query in a search it does not return any subtasks, so the query itself appears to be correct.

Fernando Eugênio da Silva · Answer

For this to become something standard you need to do the following:

Access the board settings;
In the "General" section, you will see the "Saved filter" option.

You need to change the filter contained in "Saved filter" to the filter you created.

Do the following:
Save the filter you want to assign to this board;
Release the filter permissions for the people of the project that this filter contains (it is important to release the filter view, otherwise when you apply the change, only you will see the issues and not the others).

Once you've done that, repeat the first steps and change the board's filter.

This will be done, your new filter will not contain subtasks and your board will not display them.

Dennis_H · Answer

Ok I realized I wasn't selecting the filter (duh). Now that I've selected it, the filter works are it should....however....

Is there a way I can set that view as the default for anybody who pulls up the board? I tried changing the filter under Saved filter (thinking that was the filter it uses when showing the board) but that doesn't seem to work.

Fernando Eugênio da Silva · Answer

@Dennis_H

This filter is correct.

If you don't want subtasks to appear on your board, you should use a JQL in one of the following ways:

AND issuetype != Subtask

OR

AND issuetype not in ("Subtask")

See more in: https://support.atlassian.com/jira-service-management-cloud/docs/use-advanced-search-with-jira-query-language-jql/