nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

I am an org admin and yet I cannot delete a backlog item for a project I created

Jim Stewart_1wcyht

I am trying to delete a backlog item I created on a project I created for which I am not only org admin but also the licensee of the software. Instead of it deleting, I get the error below. I am logged in as jstewart@jpstewartassociates.com and the first graphic shows that I am an org admin. I don't understand this at all.

My access privileges.jpg

Accepted answers

Dirk Ronsmans

Hey @Jim Stewart ,

A common misconception is that being the tool admin also grants you permissions to do everything within projects.

Even tho you are the org admin, you'll have to validate what permissions your account has within the project you are trying to administer.

If this is a company managed project, you can go to the project settings and look at the permissions scheme.

https://support.atlassian.com/jira-cloud-administration/docs/manage-project-permissions/

All comments

Dirk Ronsmans

Hey @Jim Stewart ,

A common misconception is that being the tool admin also grants you permissions to do everything within projects.

Even tho you are the org admin, you'll have to validate what permissions your account has within the project you are trying to administer.

If this is a company managed project, you can go to the project settings and look at the permissions scheme.

https://support.atlassian.com/jira-cloud-administration/docs/manage-project-permissions/

Jim Stewart_1wcyht

Yeah, you're right. I knew that but forgot it. Let me check. Thanks.

Jim Stewart_1wcyht

Ok. I know how to edit permissions but I can't as I'm currently on the free plan. Forgot that too. I'm independent and so, jacked it up a while back when I needed to handle a couple of different clients to ensure they couldn't see each other's work. But forgot I brought it back down to the free version. No big deal. If I feel like I need the paid version again, I'll flick that switch. I don't care if there are a couple of things in the backlog that should be deleted. Thanks.

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

cloud

jira-software

jira-software-cloud