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Unable to complete sprint - incorrect issues number

Mehdi Aidoudi

Hi Everyone !

Desperately seeking for the community's advice(s) since I am unbale to close my sprint started a few weeks ago as the number of issues mentioned (for both done and incomplete issues) is inaccurate (see screenshots below):

Sprint 01 - 04 April 22_(01).png Sprint 01 - 04 April 22_(02).png

Thank you in advance for your leads on how to solve this issue.

Cheers,

Accepted answers

All comments

Yanty Ghani [ServiceRocket]

Hi @Mehdi Aidoudi ,

Welcome to Atlassian Community! Can you please click on the triple dot next to "Complete sprint" and go to "Board Settings"? In "General and Filter", scroll down and check the filter used in "Filter Query". I suspect that the filter is showing only issues in project RJ.

Now go to Issue Navigator and use this JQL to search for all issues in "Sprint 01 - 04 April 22":

sprint = "Sprint 01 - 04 April 22"

My guess is that there are issues from other projects in this sprint. That's why when you tried to close it, it showed those number of issues.

Mehdi Aidoudi

Hi @Yanty Ghani [ServiceRocket] ,

Thank you so much for your help !

I have been struggling for days on this one.

You were right indeed. Now everything is fine.

Thank you for your support once again. Much appreciated.

Cheers !

bhanu teja_pfjdju

Hi @Mehdi Aidoudi

I am facing the same issue how to resolve it to show only specific project issues

Mehdi Aidoudi

Hi @bhanu teja,

Some tickets are still most likely tagged under your sprint but will not be displayed.

You'll need to check in the full list of tickets and filter it according to the sprint name.

You shall be able to retrieve it and remove it from your sprint.

Cheers !

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