As outlined in the topic linked below. When utilising the visibility permission of jira comments you are unable to have automated comments posted to a private group without using an Actor of another user. You then lose the transparency of the "Automation for Jira" leaving the comment.
We have an internal group that i have automated comments posted to when particular scenarios occur. I can do this using an Actor of another user which is not ideal or use another user license for an "automated user".
Is there a way that others are get around this limitation?
https://community.atlassian.com/t5/Jira-Service-Management/Re-Re-Automated-Comments-Not-Working/qaq-p/1842218/comment-id/90396#M90396
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