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How to make a private project with private tickets?

Hayley Flood

Is there a way to have a private project where the form / ticket created is readable by only the form or ticket creator and also by the project lead. I am looking to create something using Jira software where staff can upload their requests for overtime / on call / expenses. This will only be offered to a particular group of users so cannot be an open project, and we don't want them to see each others requests. But we do want the manager to be able to access them all in one place to have them processed then. Is this possible?

Accepted answers

Mikael Sandberg

You can do this by using a permission scheme that restricts who can browse and create issues in the project, and also add issue security so you only see your own issues. You can learn more about issue security here.

All comments

Mikael Sandberg

Hayley Flood

Thanks @Mikael Sandberg . Excuse my ignorance though, I don't seem to have permissions as an option in the project I have created. It is a team-managed project, could that be why? Happy to create a new project if needs be, I am just not sure what template / type I should pick in order to be able to get the issue security I need.

Mikael Sandberg

Okay, in a team-managed project you cannot setup issue security, hence you cannot hide issues for users that should not have access to them. Team-managed project only have three permission levels (private, limited, and public). You would have to use a company-managed project in order to accomplish what you are looking to do.

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