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customize create issue screen on team-managed project

Kieran Donnelly_9aloif

I'm exploring the benefit of using a team-managed project. With a basic setup, I cannot find how I might customize what fields are shown on the issue create screen.

Is that possible?

Note: I did find the place to customize the fields visible on an issue. (edit/view screens)

Accepted answers

All comments

KAGITHALA BABU ANVESH_z1zl10

Hello @Kieran Donnelly ,

Team-managed projects are basic projects with very less customizations.
mostly helpful, when the member is completely new to Jira.

Please try the below steps

go to project settings --> Issue Types --> choose the issue type --> you can drag and drop the fields from the right side to the issue type screen.

Here you can drag and drop the existing fields, custom fields created by you are not visible here on your right side.

Thanks,
Anvesh

Kieran Donnelly_9aloif

Thank you but that doesn't solve the problem with the issue create screen having too many fields visible. I understand one can customize the visible screen as a personal setting but I don't want all of my users to have to suffer that extra overhead.

Is it therefore true that one cannot change the appearance of an issue create screen in team-managed projects?

Clayton Mathis

I just discovered the answer to this issue myself.

On the Create Issue screen for a team managed project, click on the 3 dots menu in the upper right, and select Show Fields. You can add in Assignee, and other fields available on the project.

Caryn Becker

@Kieran Donnelly I see you said you solved this question. I am trying to do this, too.

Can you provide more details? I've been told this is only possible for Company-managed, not Team-managed.

Also, do you need global admin or can the project admin do it?

Thanks

Kieran Donnelly_9aloif

Only in relation to the edit/view screen. Not on issue creation screen.

Matt Johnson _SYS_

Hi Kieran, I ran across your post while experiencing the same need. Based on what I've found we're both out of luck. I learned all about creating Issue Types, Schemes, and Screens, but found out when I tried to associate a Scheme my projects weren't displayed.

It's a limitation of team-managed projects. I assume in an effort to 'simplify' team-managed projects they detached them from most of the inherited functionalities. Which is really frustrating, but may be overcome with using a Form instead of using the Create button. Good luck!

Xenia Chilkowich

I have another ticket with this same frustration and when I try to use this configure fields option it just throws a general error. Why would the solution to be to make us do an extra step? At that point I might as well save what I had and edit the issue. JIRA you need to make your team managed projects more flexible and in line with what happens in the real world.

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