I have a JSM project and create linked software issues that are linked. When I change the status to DONE in the software project issue I want the linked JSM issue to be set to DONE. Here is what I have but it doesn't work. Should I include I have it run on both the JSM and Software project?
What does your audit log show?
Sorry for taking so long to get back to you.
The logs says no related issues could be found.
So I want, issue in a SF project called FSO, is transitioned to done to mark the linked issue in a Jira Service Management project called FS to be marked done.
My guess here is that there are no linked issues on the issue that triggered the rule. Please verify this theory.
It looks like you're new here. Sign in or register to get started.