Unable to add story points with Python API

Bittu Bhowmick (US)

Hello Folks,

I am using a Python API to do some automation in JIRA Cloud Instance. Now, where I am stuck is I am unable to add story points to a particular story. Below is my code snippet:

from jira import JIRA
user = '************'
apikey = '*******************'
server = 'https://*****.***.com/jira/'

# Creating connection with the JIRA
jira_server = {'server': server, 'verify': False}
jira = JIRA(options=jira_server, basic_auth=(user, apikey))

issue_dict = {
'project': {'key': 'CC'},
'issuetype': {'name': 'Story'},
'summary': "This is a test user story",
'customfield_10204': <sprint_id>
}
jira.create_issue(fields=issue_dict)

The issue created is CC-12093 with id 705378

Now, I need to assign story point to this particular user-story
issue = jira.issue("CC-12093")
issue.update(
fields={"custom_field_10208":8})

But I am getting the below error:
response text = {"errorMessages":[],"errors":{"custom_field_10208":"Field 'custom_field_10208' cannot be set.
It is not on the appropriate screen, or unknown."}}

Robert Wen_Cprime_

Hello, @Bittu Bhowmick (US) !  Welcome to the Atlassian Community!

 

I have a couple of guesses, based on what you've shown.

The first thing you should probably check is whether the Story Points field is available on the Edit action for an issue (Edit screen has Story Points field or default screen has Story Points field).

The second thing you should probably check is what sort of input is the Story Points field?  Is it a number? Or is it a dropdown?

Hope this helps