no issues are shown in the backlog and I'm unable to run the sprint as it shows zero issues.
Hello @Saad Tanveer
Welcome to the community.
Are you working with a Team Managed project or a Company Managed project? It will say at the bottom of the navigation pane on the left.
Have you created issues in the project yet?
Can you provide a full screen image of what you see?
Are you the administrator for the project, for the agile board, and/or for Jira overall?
There could be several causes for what you are seeing, but we need more information to provide guidance.
It is company managed project and I have created issue in project and also run the sprint in past but no issues are shown in sprint 3
You appear to have a Quick Filter activated that is hiding issues. Notice that the Backlog list header says "0 of 12 issues visible" and has a "Clear all filters" link next to it.
Actually the problem is we have created the stories for sprint 3 and these are also not visible due to which we are unable to start the sprint.
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