Updating workflow template "we couldn't save your changes" error

Question

I want to update the workflow from the Email Campaign marketing template. Every time I try to save I get the error "We couldn't save your changes."

No rules or transitions - its a very straight-forward workflow.

But even if I try to add transitions I get the same error.

Brad Crist · Answer

Hi @Ariana_Biagi I am facing the exact same issue with a very simple workflow. Could this be a Jira bug? I have tried closing the sprint so that there were no active tickets - same error "we couldn't save your changes"

Ariana_Biagi · Answer

I just tried using Safari and the exact same thing happened

Fabio Racobaldo _Catworkx_ · Answer

Hi @Ariana_Biagi ,

welcome to the Atlassian community!

if there are no rules on transitions, please try to do the same using another browser and let us know.

Fabio