Is it impossible to add issue templates with pre-populated text fields in Company Owned Projects?

Question

This feels like a dumb question.

In Team Managed projects, you can pre-populate paragraph fields in the template builder so that when you create a new issue it already has rich text in it that users can fill out accordingly.

However, Company managed projects do not seem to have a way to build out a template like that. Why is this? Is there a way to have pre-populated rich text in an issue template in a company-managed project?

Worse comes to worst: If my team migrates to a team-managed board what will be the pitfalls?

Mohamed Adel · Answer

Thanks @Trudy P Claspill  that's exactly the workaround

Trudy P Claspill · Answer

For a full description of the work around mentioned by @Mohamed Adel for templating the Description field refer to this post:

https://community.atlassian.com/t5/Jira-questions/Default-text-for-Description-field-on-Jira-Cloud/qaq-p/785597

Mohamed Adel · Answer

Hi @Madeline Bennett  ,

It is possible with a trick ,  you will need to create a new custom field call it "DescriptionX" that has a default value in it. And then with automation rule you will copy the value from the DescriptionX to Description and hide the field in view/edit screen

there is copy value from another field on create issue event post-function but it has a bug and doesn't work properly , so it is better to use automation rule for that

Regards

Mohamed Adel