How can I make sure it is no longer possible to log work on a closed issue in Tempo timesheet?

Question

When I close an issue in JIRA Core I can stil log work through Tempo Timesheets.

I've added an value on the properties of the workflow so the Log-work button is no longer visible in the Issuescreen, that works but I can still log hours through the Tempo-timesheet function. What am I doing wrong?

In the settings i've checked the function below:
User can not log work on parent issues.

I think there is a simple solution for this problem, hopefully somebody let me know.

With Regards, Arnaud

Sandra Björg Axelsdóttir · Answer

Hi

We don't look at this as a workaround. This is they way it's configured in JIRA. This is also the way it's done when only using JIRA worklog function, and it's there by default in the JIRA system read-only workflow.

Regards,
Sandra

William MacLeod · Answer

Hello,

Can you let me know if this is essentially a work around or the intended design to obtain this functionality? I am thinking there would be some attribute that can be changed to simply prohibit someone from logging time against a closed issue. Honestly, I would think this would be the default setting already. Any thoughts?

Sandra Axelsdot_l63gcs · Answer

Hi Vasiliy.

You can add a JIRA property in your closed status of your workflow that makes the Issue not editable when it's closed - The property is "jira.issue.editable" - See JIRA documentation here: https://confluence.atlassian.com/adminjiraserver071/workflow-properties-802592825.html

When using this, you need to make sure that the Tempo Configuration setting mentioned above is not checked. That is, do not allow logging work for uneditable issues.

I´m pretty sure this should solve your issue.

Regards,

Sandra