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Planning poker not working on scrum project?

Chris Mitchell_ju1ny4

The team has a scrum/software project set up, but when clicking on the planning poker it is not loading as it says its not a scrum project.

I have looked into the settings of the project, but have not been able to resolve this issue/

Has anyone had this issue or know how to fix this issue?

planning poker.PNG

Accepted answers

Bill Sheboy

Hi @Chris Mitchell -- Welcome to the Atlassian Community!

There is no built-in planning poker feature for Jira Cloud.

That screen grab appears to be this addon product from the marketplace: https://marketplace.atlassian.com/apps/1224759/agile-scrum-planning-poker-for-jira?hosting=cloud&tab=support

I am not using that tool, and I recommend you contact their support directly for assistance. Also that is a "freemium" tool, so it is only free at 10 users or less. Please take that into account when you contact their support. Thanks!

Kind regards,
Bill

All comments

Bill Sheboy

Hi @Chris Mitchell -- Welcome to the Atlassian Community!

There is no built-in planning poker feature for Jira Cloud.

That screen grab appears to be this addon product from the marketplace: https://marketplace.atlassian.com/apps/1224759/agile-scrum-planning-poker-for-jira?hosting=cloud&tab=support

Kind regards,
Bill

Björn Brynjar - Smart Guess

Hi @Chris Mitchell ,
Another option you only need 3 minutes to install and get started is using a tool without limitations, such as Smart Guess for Planning Poker:

https://marketplace.atlassian.com/apps/1225496

I am the founder of Smart Guess, and here is what customer said who switched from one of the most widely used apps on the market:

'The most efficient app for asynchronous estimations'

Other customers say :

'Lightweight,' 'intuitive,' and 'out of the way'

Notice the app works both for teams using async and normal Planning Poker.
A few facts you might find interesting:

Works for all projects types
All types of issues
1000s+ of stories are estimated / day
Only one reported bug last year - was fixed within 3 hours

I hope this is helpful information, happy estimation

Chris Mitchell_ju1ny4

Thanks - I have reached out to internal IT support to try and resolve this issue.

Matthieu Poupard -Klaxoon-

Hi @Chris Mitchell ,

While there are "Poker Planning" only apps, have you ever considered using a more versatile whiteboard for those sessions (and for the rest of your agile planning meetings)?

Collaborative whiteboard vendors (including us here at Klaxoon) have a lot of great templates which integrate with Jira.

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