Jira Cloud for Sheets Epic.Link.Name stop working

Question

i was using the field: Epic.Link.Name for getting the name of the epic linked to the stories and it was working until today, but it stopped working. Now it returns empty epic name. The Epic.Link returns the epic key, but the names comes empty.

this is my JQL:

project in (DCK, TGK, DCPB) AND issuetype in (Story) AND fixversion in (Athena)

ORDER BY project ASC, "Epic Link" ASC

this are the list of field:

A Project.key
B Issue Type 
C Key
D Summary
E Assignee
F Priority
G Status
H Created
I Updated
J Start date
K Due date
L Fix versions
M Story Points
N Epic Link
O Labels
P Status Category Changed
Q Epic Link.Name
R Program
S Program Increment
T Team

Do you know if you are having the same problem?

Thanks

bwinslow · Answer

The parent field only returns the epic key and not the epic name. It's a bummer. I'm going to write something in g'sheets to convert key to epic name.

I've not found Atlassian support very useful int the past.

Bill Sheboy · Answer

That's interesting...I recommend waiting to hear back from support as the behavior seems different for the different fields with multiple possible values.

David Leal_28ge8x · Answer

thanks, @Bill Sheboy for Epic.Link.Name field when it worked it created just one column. In my particular case for labels, all of them are concatenated into a single column, but I know that for other fields such as Comment it creates a column per comment entry, but that is not the case.