How to integrate "ManageEngine" and "Jira Service Management".

Question

Adeel Shoukat · Answer

To configure the integration of ManageEngine with Jira Service Management, complete the following steps:

* In ManageEngine ServiceDesk navigation at the top, select the Gear icon.
* Select Automations > Custom Actions > Web Hooks > New Webhook.
* Copy this URL https://api.atlassian.com/jsm/ops/integration/v1/json/integrations/webhooks/manageengine?<your API Key>and paste it into the URL field.
* Select "POST" for the Method field.
* Select "JSON" for "type" in your message body.
* Copy this payload and paste it into the message body.
* Select Save.
* Select Triggers.
* Create a trigger.
* Select Custom Actions > Webhook.

• 11. Select your webhook and save the changes.