Migration from Server

Question

Hi there,

I am trying to move a fairly small project with tempo app data and it has been more than 20 hours and still counting.

Project, Users and Groups - < 10 minutes.
App data first 30 minutes - 91%
Another 19+ hours still at 91%.

Please let me know how to tackle this situation.

Migration - Jira Server to Jira Cloud

Projects1 project, 36 issues and 12 MB of attachments.Users and groupsUsers and groups related to the selected projects.Group membershipGroup membership will be preserved. Users will get product access and will be added to your cloud license.App data1 app

Pushpendra Kumar Singh_c08726 · Answer

Hi @Carlos Garcia Navarro,

Thank you for the response.

I have created a support ticket with them.

Initially, when I just migrated the project with users and groups it had logged time so what is the purpose of migrating app data?

Thanks,
Pushpendra

Carlos Garcia Navarro · Answer

Hi @Pushpendra Kumar Singh ,

I'd suggest to contact Tempo support, you can find them here: https://tempo-io.atlassian.net/servicedesk/customer/portal/6/user/login?destination=portal%2F6

Some more resources:

https://www.tempo.io/documentation

https://help.tempo.io/cloud/en/tempo-server-migration-guide.html