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Issue status does not change when I move it from backlog to sprint

Teimur Shternlib

I have scrum board in Jira with backlog

I`m using custom workflow where issue get "In backlog" status when it is created. Next status (transition added correctly) is "To Do"

But when I drag&drop issue from backlog to some sprint its status remains "In backlog" - I expect it automatically changes to "To do", but looks like Jira does not recognise my action when I move issue from backlog to sprint by mouse.

Im still able to manually change issue status from "In backlog" to "To Do" using dropdown but I want this happens automatically upon moving issue to sprint

Accepted answers

Chris Buzon

Adding it to a sprint only changes the value in the field called "Sprint" in the ticket, so you'll need to create an automation rule that also transitions the ticket status when you do this, or when a sprint is started.
Scrum boards toggle visibility of tickets based on the Sprint field value (and the sprint being active) - but the statuses are not affected by default.

There are a lot of potential ways that could be complicated (if you have parallel sprints enabled for example, then moving a ticket into a sprint that is in active would still trigger this rule).

Check out some of the automation templates, but you'll probably want to use a trigger based on Sprint Start, then transition all tickets in the sprint (that are not already in To Do) into To Do.

Depending on how your workflow is set up, this can be easy or complicated.

All comments

Chris Buzon

There are a lot of potential ways that could be complicated (if you have parallel sprints enabled for example, then moving a ticket into a sprint that is in active would still trigger this rule).

Dave Mathijs

Hi @Teimur Shternlib , welcome to the Atlassian Community!

When you're using a scrum board, the initial status doesn't change when you drag an issue from the backlog to your sprint.

If you have configured your workflow as follows (example):

Backlog
To Do
In Progress
Done

I guess you would like the issue to have a status Backlog when it's created, then transition to To Do when it's added to a Sprint. Then when the Sprint has started, you can move it through your active Sprint Board.

In that case, you would need to create an automation rule that transitions the issue when it's in status Backlog and added to a Sprint.

Teimur Shternlib

Yes, this is exactly what I need.

Hoped I would not need automation.

Regarding automation section - I didnt find how to change issue status, there is no such field. Any hints about precise formula (screen)?

Teimur Shternlib

If I configure automation on "Sprint start" event then it won`t work when I drag & drop issues in the middle of the sprint from Backlog to Active sprint, right?

Ther problem is that It looks like i need to change status field of an issue and I cant find that field in automation actions

Chris Buzon

Adding tickets to an active sprint won't work - no, you'll have to build a different rule for that.

You can watch the Sprint field with "Field Value Changed" trigger, and then add a condition (matches JQL) 'sprint in opensprints()' - that's so it doesn't automatically transition them when you're backlog planning, then have it transition that ticket to your preferred status as the action for that rule.

Dave Mathijs

WHEN: Values changes for Sprint (Trigger: Field value changed)

IF: Status equals backlog (Condition: Issue fields condition)

THEN: Transition the issue to 'To Do' (Action: Transition issue)

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