Restricted space

Question

Hi everyone, why are people not able to see our confluence space? They get this message: 'You've stumbled on a restricted space'. Allthough we switched on 'everyone can view. Please help.

https://vistaprint.atlassian.net/l/c/2m8u07ws

Srinatha Tondihal · Answer

@Lian Kurvers , you can refer the below KB for the info.

* how-to-get-a-list-of-active-users-counting-towards-the-confluence-license

Thanks,

Srinath T

Lian Kurvers · Answer

Hi Srinath, we just shared the link with all our employees. How can I check if they are licensed users? Thanks

Srinatha Tondihal · Answer

Hi @Lian Kurvers ,

Welcome to Atlassian community.

Usually users get the above error when they do not have "view" permission on the space.

When you say users , are these licensed users who can login fine and not able to see a particular space  ? Or you are talking about anonymous users.

Thanks,

Srinath T