nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Cannot Access Billing and User Management Anymore

Ulf Willers_kqdn8l

Hi,

I'm owner and admin (the only admin of a team of 10), but when I try to access user management or billing, I get this:

And on the lower left side, there is a small note saying this:

What I did so far:

I waited, but without success.

Has anyone had anything like this before?

Accepted answers

Ulf Willers_kqdn8l

I finally got support from Atlassian. It seems to be a cache or cookie problem, then with another browser or in incognito mode I could access the user management.

All comments

Dirk Ronsmans

@Ulf Willers

Based on that "Something went wrong" I would raise a ticket about that.

https://support.atlassian.com/contact

Ulf Willers_kqdn8l

I finally got support from Atlassian. It seems to be a cache or cookie problem, then with another browser or in incognito mode I could access the user management.

Ulf Willers_kqdn8l

Thank you Dirk for your quick response!

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