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Why can't i see my quick filters?

Ariel Ben Abu

Hi,

I seem to have an issue with quick filters.

I just created a new board and add a bunch of filters by assignee.

I now need to remove some of these filters but I can't see them in board settings -> quick filters (while i see the same filters in other board's quick filter).

The filters themself are working on the board, they simply don't show in quick filters.
My role is site admin and i'm the owner of the board.

Is this a known issue? what can i do to edit those filters out?

Accepted answers

Trudy P Claspill

Hello @Ariel Ben Abu

Welcome to the community.

Can you provide an image of the board showing the filters, and an image of the Quick Filters screen in board settings?

All comments

Trudy P Claspill

Hello @Ariel Ben Abu

Welcome to the community.

Can you provide an image of the board showing the filters, and an image of the Quick Filters screen in board settings?

Ariel Ben Abu

Sure!

These filters are by assignee:

Screen Shot 2022-04-07 at 10.30.20.png

And when i check it out in the settings I don't see them.

Screen Shot 2022-04-07 at 10.38.19.png

I think it's important to mention: I created that board, I'm it's owner and my role is site admin. In a different board in a different project i have the same filters but they do show in the board settings.

Any idea what the issue might be?

Ariel Ben Abu

A colleague brought to my attention that the board that shows these filters is from before we migrated to cloud Jira, This could be relevant so i put it out there.

Trudy P Claspill

The Quick Filters screen displays Quick Filters you have created. They display as buttons to the right of the area you've specified (see the Only My Issues and Recently Updated buttons).

The Assigned To buttons are filters that are generated automatically by Jira. These will not display in the Quick Filters screen in Board Settings, and you cannot modify those.

Trinadh_jds1xw

Hi @Trudy P Claspill - In our Jira board when I click Settings > Configure board > I am not seeing Quick filter option. Could you please help what might be the issue?

Trudy P Claspill

Hello @Trinadh

Welcome to the Atlassian community.

Your question (why don't I see the Quick Filters option under Configure Board?) is not the same question as the original post (why don't I see the Quick Filters I have configured on my board?)

Please start a new Question and provide the background information about you scenario such as the hosting type of your Jira instance, the project type with which you are working, and the type of board (scrum or kanban) you are using.

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