Send web request fail to 403

Question

Im using a web hook to pass the issue data to my aws API, but get 403 i try it in postman and my service work fine. Can you please help me. the service was workin fine but today is not workin. ERROR: The requested URL could not be retrieved

Andy Heinzer · Answer

Hi Sorry to hear about this problem, there was an incident at this time and it seems you were affected.  We have a statuspage update about this specific 403 error over in https://jira-software.status.atlassian.com/incidents/h1jyhhcpm5nt

At this time though, the incident has been marked as resolved.

pedro.prates · Answer

I'm also having the same problem, it started yesterday, all of the sudden my API calls is now returning status 403.

When I test the same request on other resources, it works fine.

fkentaro · Answer

I'm facing the exactly same problem, starting today. Until last week, everything was working just fine. Making a request using postman/curl, the service works just fine.

The request seems to not reach my aws API, since the 4xx logs does not show up anything when I try to send web request via jira automation.

Have you found a solution?