Can I 'join' 2 different fields on Summary?

Henrique Cunha_x1ffy0

I'm creating a form to do systems/access requests and on my form there are a lot of fields.
The user is obligated to insert the full name and email, also choose the system, etc.

I would to use on the ticket Summary the email and the system the user chooses as a preset value.

Dirk Ronsmans

Hey @Henrique Cunha and welcome to the community!

You should be able to do something like that using the Automation rules and some smart values.

https://www.atlassian.com/software/jira/features/automation

You would use the "Issue created" trigger and then an "edit issue" action to set the summary field. What you put in the field can be pasted together using smart values.

https://support.atlassian.com/cloud-automation/docs/jira-smart-values-issues/

 

(for good measure you might also want to throw an if condition in there to only do this on the specific request you want)