how to show different name on body email automation ?

Question

Hi,

I Have automation that will sent email to IT Manager Group.

if they receive the email, in the body email i want to show name according to the recipient's name.

is it possible ? how ?

Mark Chaimungkalanont · Answer

You can use smart values inside an email. For some examples, see https://support.atlassian.com/cloud-automation/docs/jira-smart-values-issues/

If you're looking to use the displayName of a user, you can use a smart value like:

You can replace reporter with the name of the field you're trying to extract the display name from